Is Maid in JC fully Insured & Bonded?
Yes, and we'd be happy to provide formal certificates for your review.
How many people will be cleaning my home?
We work as a minimum, two-member team - but may often send a third team member to expedite your home cleaning.
How long will an initial appointment take?
We bill in 15 minute increments and have the following minimums: Studio = 1.5hrs, 1 bed/1 bath = 2 hrs, 2 bed/2 bath = 2.5 hrs.
How often should I have my home cleaned?
That's a personal preference. If you choose to book our service your options are weekly, bi-weekly, or every four weeks. You can also book on an occasional basis.
Do I have to be home when you clean our home?
No, its's your preference to be home or not. The majority of our clients provide us with a key to their residence and it is kept in a secure lockup area in our office, number coded without name or address identifiers. You are also welcome to leave Permission to Enter and keys with the concierge desk.
Do you use my vacuum and cleaning solutions?
Maid in JC provides state-of-the-art equipment and all of our cleaning solutions are environmentally safe and biodegradable.
Floors: Damp Mopping & Steaming & Scrubbing - what's the difference?
Damp Mopping: is gentle and removes only surface dirt. This is included in each visit. It will not lift dried liquids (especially milk) and dried food particles.
Steaming: removes most dried stains and sticky residue - it also sanitizes using only heated water vapor. A slight upcharge applies.
Scrubbing: dislodges dirt from bath & kitchen tile - 3 scrubbing heads clean both the tile and the grout. A slight upcharge applies.
What about my pets? We have a dog and a cat.
We love animals but even the friendliest dog can become nervous when the vacuum cleaner gets going. Our safety, and your pets’ comfort, are important. We ask that your pet is restrained and/or that you are home to supervise until animals and team members are accustomed to one another. We cannot be held responsible for unsecured pets during the time of the appointment.
When are you available to clean?
We work from Monday-Friday, from 8:30 a.m. to 5:00 p.m.
Do you sell gift certificates?
Yes and they make a perfect gift for new parents, busy professionals and anyone who needs a treat!
Do I have to sign a contract?
No, but we do request 48 business hours notice via email for any cancellation.
Is your service guaranteed?
100% - If ever you have an issue with our cleaning, just reach out within a 24 hour period and we'll work our best to make you happy. We do not offer refunds or discounts.
Which buildings do you service? If you don’t see your building listed here, please let us know.
9 Regent Street
10 Regent Street
30 Regent Street
50 Christopher Columbus
70 Christopher Colombus
70 Green Street
700 Grove Street
77 Hudson Street
Aquablue - 110 River Drive
Atlantic - 33 River Court
Cast Iron Lofts - 837 Jersey Avenue
Charles & Co - 201 Montgomery Street
Clermont Cove - 1 Greene Street
Crystal Point - 2 2nd Street
Dixon Mills - 158 Wayne Street
East Hampton - 30 River Court
Fulton’s Landing - 149 Essex Street
Grove Pointe - 100 Christopher Columbus Drive
Gulls Cove - 201 Marin Boulevard
Hamilton Square - 232 Pavonia Avenue
Hudson Pointe - 131 Dudley Street
The Laguna - 145 Park Lane South
Liberty Terrace - 25 Hudson Street
Liberty Towers - 33 Hudson Street
Lincoln - 204 Tenth Street
M2 @ Mirabella - 401 Washington Blvd
Madox - 198 VanVorst Street
Mandalay on the Hudson - 20 2nd Street
Madox - 198 Van Vorst Street
Mandalay on the Hudson - 20 2nd Street
Marbella - 425 Washington Blvd
Modera Lofts - Warren Street
The Monaco - 475 Washington Blvd
Montgomery Green - 105 Green Street
The Pacific - 25 River Drive
Parkside East - 30 Newport Parkway
Parkside West - 40 Newport Parkway
Portofino Waterfront Residences - One 2nd Street
Portside Towers East - 155 Washington Street
Portside Towers West - 100 Warren Street
Riverside - 1 River Court
Roosevelt - 180 Tenth Street
The Shore Club - 1 Shore Lane and 20 Newport Parkway
Soho - 273 Sixteenth Street
South Hampton - 20 River Court
Sugar House - 174 Washington Street
The A Condominiums - 389 Washington Street
The James Monroe - 45 River Drive South
The Morgan at Provost Square - 160 Morgan Street
The Oakman - 160 1st Street
The One - 110 First Street
The Pier Apartments - 1 Harborside Place
Trump Plaza - 88 Morgan Street
Warren at York - 120 York Street
Washington Commons - 311 Washington Street
Waterside Square North - 55 River Drive
Waterside Square South - 35 River Drive
Windsor at Liberty House - 115 Morris street
Zephyr Lofts - 689 Marin Blvd